Choosing the right booking engine can make or break your tour and activity business. After an in-depth analysis of the top five systems—FareHarbor, Peek Pro, Rezdy, Checkfront, and Xola—we’re excited to explain why we believe FareHarbor stands out as the ideal solution for single-day tour providers.

A Quick Overview of the Competition

In our detailed report, we compared these five industry leaders on key aspects such as:

• User Interface & Ease of Use: While Peek Pro and Xola offer modern, intuitive dashboards, FareHarbor has proven its reliability with a functional, straightforward design that has been refined over years of real-world use.
  
  
• Integration Options: All systems integrate with major OTAs (Viator, GetYourGuide, Expedia, etc.), but FareHarbor shines with its extensive network—connecting you seamlessly to over 200 OTAs and ensuring your tours reach a global audience.
  
  
• Mobile Compatibility: Every platform provides mobile-friendly features, from responsive booking pages to dedicated operator apps, ensuring you can manage bookings on the go.
  
  
• Customer Support: With 24/7 support via phone and email, FareHarbor is renowned for its dedicated, knowledgeable support team, a critical advantage when handling high volumes or unexpected issues.
  
  
• Unique Features: FareHarbor’s standout features include its robust distribution network, easy-to-integrate website widgets, and automated systems for confirmations, reminders, and follow-ups.

Pricing & Cost Projections

Our cost analysis factored in both direct booking revenue and OTA-driven sales. Here’s a quick breakdown:

• FareHarbor: Operates on a commission-only model with roughly 6% on direct bookings and an additional 2% on OTA bookings. With zero monthly fees and no setup costs, FareHarbor’s pricing is simple and scalable. For an annual revenue of $275,000, projected fees come in at about $10,500 per year—a competitive rate given the platform’s comprehensive service and support. In comparison, PeekPro's fees are projected over $16,000 per year.
  
  
• Competitors: While other systems like Peek Pro and Rezdy offer competitive rates—with some providing lower per-booking fees under subscription models—they may require additional setup costs or higher commissions on larger volumes. Xola, for example, allows you to pass fees to customers, but that model might not suit every business.

Why We Recommend FareHarbor

After weighing all the factors, our recommendation is clear: FareHarbor. Here’s why:

1. Robust OTA Integration: FareHarbor’s ability to seamlessly connect with a vast network of OTAs ensures your tours get the exposure they deserve. This built-in distribution network means less time worrying about channel management and more time focusing on your tours.

2. Proven Reliability & Support: As a market leader with strong backing from Booking Holdings, FareHarbor offers unparalleled stability and trust. Their 24/7 support and client success teams have been recognized time and again for helping operators navigate challenges quickly and efficiently.

3. Transparent, Scalable Pricing: With no monthly fees or setup costs, FareHarbor’s commission-based model is straightforward. This transparency helps you manage cash flow effectively, and the fee structure scales directly with your business growth—ideal for both emerging and established tour operators.

4. Comprehensive Feature Set: From automated booking confirmations and customizable widgets to full integration with payment gateways and CRM tools, FareHarbor provides all the functionality you need in one powerful platform.